CH.01 / HEALTH
Find medical care
JNTO MEDICAL DIRECTORYSearch for medical institutions by location, language, and clinical department.
Call ahead to confirm language support, appointments, and insurance acceptance.
英語対応 / ENGLISH-FRIENDLY SERVICES6 CHANNELS / ENGLISH ACCESS
Life in Japan.
Less lost in translation.
Healthcare, money, a working phone, and someone to talk to.
Service access matrix
6 / 6 CHANNELS- CH.02 / BANK
Japan Post Bank
YUCHO / POSTAL BANKINGEnglish guidance on opening an account, required identification, and services for foreign residents.
Eligibility and transaction restrictions depend on residency and your circumstances. Branch support varies.
- CH.03 / BANK
Sony Bank
ONLINE BANKINGEnglish-language banking information for residents, including account opening and foreign-currency services.
Check current eligibility, accepted documents, fees, and application language before applying.
- CH.04 / CONNECT
Mobal
SIM & CONNECTIVITYEnglish-language mobile plans for visitors and residents, including data and voice options.
Compare activation requirements, voice capability, device compatibility, and cancellation terms.
- CH.05 / SUPPORT
TELL Lifeline
MENTAL HEALTH SUPPORTEnglish-language emotional support and information about counseling services in Japan.
Phone and chat availability vary. Check the current schedule; this is not an emergency dispatch service.
- CH.06 / SUPPORT
Living in Japan
IMMIGRATION SERVICES AGENCYGovernment guidance on residence procedures, employment, healthcare, education, and everyday life.
Local consultation arrangements differ by municipality. Use your city or ward office for local procedures.
Directory links are starting points, not endorsements or guarantees of English-speaking staff. Confirm current hours, eligibility, fees, and service availability directly. For an immediate emergency, call 110 (police) or 119 (fire / ambulance).